Policies & FAQ's
Returns & exchanges
I gladly accept exchanges and cancellations
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Frequently asked questions
Custom and personalized orders
In order to have a custom order when choosing the product click request custom order or when checking out you can send me a message as well. All custom orders are not returnable.
The sizing details will be under the description of each product or may be selected when checking out.
When will my product be shipped?
The products are shipped between Monday-Friday 8 am-5 pm. The production varies, once an order is placed, it takes 3-7 business days to complete the production of the item. Apparel packaging typically takes 2-5 business days depending on inventory. Once the item leaves my facility, it is in the hands of the post office. The speed of the delivery depends upon the method selected when checking out. Be sure to check the dates that are shown under shipping to make sure the item will arrive in the time frame it is needed.